The error message Operation failed with error 0x0000007E occurs when Windows 7 or Windows Server 2008 R2 tries to connect to a network printer using a Point and Print connection.

If you are not a computer expert use the following first-aid solutions:

Solution 1:

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Solution 2:

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Creating a Point and Print Connection

When you try to create a a Point and Print connection from a Windows 7 or Windows Server 2008 R2 based computer to a remote printer you may get the following message:

Title: Add Printer Text: Connect to Printer Windows cannot connect to printer. Details: Operation failed with error 0x0000007e. Note: 0x0000007e/ERROR_MOD_NOT_FOUND: The specified module could not be found.

The error message occurs and the printer cannot be shared with the client computer because Windows 7 or Windows Server 2008 R2 looks for the Mscms.dll file in a wrong location, other than windows\system32 subfolder. The Microsoft company confirmed that this is the problem of their product and provided a hotfix intended to fix this specific problem:

IA-64-based versions of Windows Server 2008 R2:

  • File name: Localspl.dll
  • File version: 6.1.7600.20707
  • File size: 2,051,584
  • Date: 05-May-2010
  • Time: 05:49
  • Platform: IA-64
  • File name: Winprint.dll
  • File version: 6.1.7600.16385
  • File size: 90,624
  • Date: 14-Jul-2009
  • Time: 01:50
  • Platform: IA-64

x86-based versions Windows 7: * File name: Localspl.dll * File version: 6.1.7600.20707 * File size: 768,000 * Date: 05-May-2010 * Time: 07:05 * Platform: x86 * File name: Winprint.dll * File version: 6.1.7600.16385 * File size: 29,696 * Date: 14-Jul-2009 * Time: 01:16 * Platform: x86

x64-based versions of Windows Server 2008 R2 and Windows 7:

  • File name: Localspl.dll
  • File version: 6.1.7600.20707
  • File size: 954,368
  • Date: 05-May-2010
  • Time: 07:21
  • Platform: x64
  • File name: Winprint.dll
  • File version: 6.1.7600.16385
  • File size: 39,424
  • Date: 14-Jul-2009
  • Time: 01:41
  • Platform: x64
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